We have never supplied and fitted any of these items, our customers, we assure them that we are aware of the situation and currently have a maintenance and rescue service receiving enquiries everyday about replacing DC Isolators that other solar companies who have gone into receivership and are now bankrupt
We can assure you we have never used faulty DC isolators in our installs.
Below is a list of recalled DC Isolators that remain a threat in Australians homes.
Hazards: There is a risk that the DC isolator may overheat and cause fire.
GEN3 and SPM rotary DC isolators
On 18 June 2014, the Australian Competition and Consumer Commission (ACCC) issued a product safety recall for several models of DC isolator supplied by Uniquip Industries.
The recall covers SPM and GEN3 branded isolators with the following model numbers:
These isolators can be identified by checking the brand marks and model numbers as below:
What are the defects?
The products’ internal contacts may have a fault where a high resistance connection could form.
Avanco-branded DC isolators
Product description: Avanco brand rotary type DC isolators
Identifying features: The recall covers Avanco DC solar isolators with the following model numbers:
Defects: The product features an internal fault, where a high-resistance connection may form.
DKSH Australia – PVPower DC isolator
Product description: PV array DC isolator
Identifying features: ‘PVPower’ part number: XPDCISO1000V32A
Defects: The product features an internal fault, where a high resistant connection may form.
NHP – Two models of DC isolating switches
Product description: NHP-KDA-432 and KDM-432 metal and plastic versions sold at electrical wholesalers.
Identifying features: NHP DC Solar Isolator Switches with date codes from x0113 to x3813 (x can be any number between 1 and 5) have been recalled.
Note that the last four digits are critical to identify the affected product. Switches with date codes x3913 and above are not affected. These date codes are only labelled internally and should only be accessed by an authorised electrical contractor.
Defects: The switch may still be ‘ON’ even when the handle is indicating ‘OFF’.
Hazards: There is a risk of electric shock to the electrical contractor during maintenance and installation.
we have our own in-house installation teams and the quality of our installs is amongst the best in Australia, by not using sub-contractors we can control this situation.